Mens Rolex 18K Gold Day-Date President Full Diamond 18238 (SKU E348407MT)

In order to verify the authenticity of any Rolex, you will need to view the 4 primary verification points text-justify used by watch experts and professionals

These areas are full proof for validating the authenticity of a Rolex:

• The serial #
• The model (reference) #
• The movement #'s (serial # and caliber) & signature
• The inside case back id #

On all models produced before 2007, the serial # is located between the bottom lugs (where the band connects to the case). The band will need to be removed to view the serial #

The following is an example showing where the serial # is located:

On all models produced before 2007, the model # is located between the top lugs (where the band connects to the case). The band will need to be removed to view the model #

The following is an example showing where the model # is located:

The case back id # and signature is located on the inside of the case back. The case must be opened to view the case back id # and signature

The following is an example showing where the case back id # and signature is located:

The movement #'s and signature is located on the movement. The case must be opened to view the movement #'s and signature. There are 2 movement #'s: another serial # that is unique to the movement (never the same as the serial # of the case) and the caliber

The following is an example showing where the movement #'s and signature is located (Pictured with and without the rotor {so you can see the numbers}):

It is important to note that Rolex has been around for more than 100 years. There have been many changes to Rolex watches throughout the years

• Like all successful products and companies, the Rolex watch has evolved through the decades.
• Almost every Rolex model has been around for many many decades. Rolex usually makes changes to each model about every 10 years (give or take a few years depending on the model). This includes changes to the band. Usually, each change is small so that it does not compromise the style and success of that model. (Example: A Rolex from the 1970's will be a little different from the same model from the 1980's and the 1980's Rolex will be a little different from the same model of the 1990's... and so on).
• It is a red flag if a new Rolex is exactly the same as one from decades past. (Example: Although the styling has remained the same, a 1980's Datejust will look a little different than a new watch. This includes changes to the band. A new Datejust will even be heavier than the 1980's model. There have been many changes to the Datejust over the years, with the biggest changes happening mid 2000's).
• Older Rolex watches typically weigh less than newer watches. This depends on the year of production and the model reference #.
• Rolex parts and accessories have changed throughout the years. (Example: Before Rolex outfitted their watches with sapphire crystals, they used plastic crystals).

Due to Rolex's sales policies, authorized Rolex dealers are prohibited from providing verification of preowned Rolex watches with custom aftermarket additions (such as diamond accessories or a band)

• We recommend you have it checked by a 3rd party independent Certified Watchmaker
• If you have been told that the watch is not authentic, I can guarantee they did not show you the key areas pictured above and performed those four verification tests as they are the only "full proof" verification methods. It is important for you to personally see each of the four areas... have them show you these areas for verification.

Remember that an Authorized Rolex Dealer is just a company that sells Rolex

• They are not actually Rolex. They are just authorized to sell Rolex watches.
• Employees that work for an Authorized Rolex Dealer do not need to know anything about Rolex except for the current product they sell.
• Rolex is just one of the many items that an Authorized Rolex Dealer sells... so it would be impossible for them to be an expert in all years of production of all models and the different changes each product of each manufacturer has gone through for the last 100 years... They just need to be an expert in what products they have in the store.
• An Authorized Rolex Dealer is the direct competition of an Internet Retailer... except they can not compete with the prices Internet merchants provide.
• Do not expect an Authorized Rolex Dealer to say nice things about your Internet purchase. If they did, they know there would never be a reason for you to buy a preowned Rolex from them.

Aftermarket Parts and Accessories

• Aftermarket parts and/or accessories are not made by the watch manufacturer. They are made by a company independent from the watch manufacturer. (Example: If the aftermarket part and/or accessory is on a Rolex, then that part is NOT made by Rolex)
• Aftermarket parts and/or accessories can not have any of the watch manufacturer's trademarks, hallmarks or logos. (Example: If the aftermarket part is on a Rolex, then that part will NOT have a Rolex crown or logo)
• On some watches, we do use aftermarket parts and/or accessories. Please review the description thoroughly as we provide full disclosure of what is aftermarket.

Trade-Up Terms & Conditions

Most of our preowned Rolex watches are eligible for the BeckerTime Lifetime Tradeup Guarantee. Please check the product listing to see if the Rolex qualifies. For qualified listings, we will say if it comes with the BeckerTime Lifetime TradeUp Guarantee.

Lifetime TradeUp Guarantee allows you to receive full value of what you paid for your preowned Rolex timepiece (price you paid for the timepiece only) towards the purchase price of another timepiece. We do not provide credit for any additional links, bezel, band, clasp, crystal, hands, or dial upgrades. We do not provide a credit for any shipping, taxes, service or repair costs.

The price of the new purchase must be at least 25% greater than the cost of your trade-in timepiece.

The watch must be returned without any damage or modifications. If the watch has been damaged or modified, the amount of the trade-up value may be less than what you paid.

The Lifetime Tradeup Guarantee is not a buy-back program, it is a trade-up program. It applies only to qualified preowned Rolex timepieces that were purchased from BeckerTime. Watches not purchased from Beckertime are not applicable to the Lifetime TradeUp Guarantee. The Lifetime TradeUp Guarantee is non-transferable.

1. Can I return the item for a refund?
   Yes. Just email us and return it so we receive it back within 30 days.
2. Is there a restocking fee?
   No, providing that you return it so we receive it back within 30 days. The item must also be received back in the same condition with everything that was included (ie. box, tag, etc.)
3. Is shipping refunded by Beckertime?
   No. The original shipping fees and the shipping costs back to us are not refunded.
4. Is customs duties and taxes refunded by Beckertime?
   No. Beckertime does not refund any of the customs, duties, taxes or brokerage fees. You can contact your local customs office or the shipping carrier to request a reimbursement of your taxes and/or fees. Please note that some countries will not provide a reimbursement of your taxes or fees for a returned item.
5. I received my watch and it is not working?
   Please email us so we can correct the issue to your satisfaction. Occasionally a rough shipping trip and/or altitude & temperature variations experienced in transit can cause a watch to not run properly. Pressure of trapped air molecules inside the case can cause either expansion or compression on the parts of the movement. Of course, this even happens to brand new watches when Rolex ships to an authorized Rolex dealer…except the adjustments of decompression and calibration are usually made in the store after the package has been delivered. Mechanical timepieces are not made to be shipped due to the fragility and complexity of a movement.