Lifetime Trade-Up Program
This means that if you ever want to upgrade to a newer model, a different model, or a different style; you can trade-in your BeckerTime preowned Rolex and receive the amount you paid for the watch towards your new purchase.
We appreciate your business and believe this is a valuable benefit with owning a preowned Rolex.
Trade-Up Terms & Conditions
Most of our preowned Rolex watches are eligible for the BeckerTime Lifetime Tradeup Guarantee. Please check the product listing to see if the Rolex qualifies. For qualified listings, we will say if it comes with the BeckerTime Lifetime TradeUp Guarantee.
Lifetime TradeUp Guarantee allows you to receive full value of what you paid for your preowned Rolex timepiece (price you paid for the timepiece only) towards the purchase price of another timepiece. We do not provide credit for any additional links, bezel, band, clasp, crystal, hands, or dial upgrades. We do not provide a credit for any shipping, taxes, service or repair costs.
The price of the new purchase must be at least 25% greater than the cost of your trade-in timepiece.
The watch must be returned without any damage or modifications. If the watch has been damaged or modified, the amount of the trade-up value may be less than what you paid.
The Lifetime Tradeup Guarantee is not a buy-back program, it is a trade-up program. It applies only to qualified preowned Rolex timepieces that were purchased from BeckerTime. Watches not purchased from Beckertime are not applicable to the Lifetime TradeUp Guarantee. The Lifetime TradeUp Guarantee is non-transferable.
No Hassles, No Questions, No Reasons Needed.
If it does not put a lump in your throat, you can send it back for a full refund.
Just email us and return it so we receive it back within 30 days. We are not like other dealers where you must wait months to see the credit or refund. We process all of our returns each weekend and your payment will be refunded no later than 3 business days following that weekend. Also, unlike most retailers, we will not deduct a restocking fee. We will refund 100% of the purchase price paid for the item.
Return Policy Questions and Answers
- Can I return the item for a refund?
Yes. Just email us and return it so we receive it back within 30 days.
- Is there a restocking fee?
No, providing that you return it so we receive it back within 30 days. The item must also be received back in the same condition with everything that was included (ie. box, tag, etc.)
- Is shipping refunded by Beckertime?
No. The original shipping fees and the shipping costs back to us are not refunded.
- Is customs duties and taxes refunded by Beckertime?
No. Beckertime does not refund any of the customs, duties, taxes or brokerage fees. You can contact your local customs office or the shipping carrier to request a reimbursement of your taxes and/or fees. Please note that some countries will not provide a reimbursement of your taxes or fees for a returned item.
- I received my watch and it is not working?
Please email us so we can correct the issue to your satisfaction. Occasionally a rough shipping trip and/or altitude & temperature variations experienced in transit can cause a watch to not run properly. Pressure of trapped air molecules inside the case can cause either expansion or compression on the parts of the movement. Of course, this even happens to brand new watches when Rolex ships to an authorized Rolex dealer except the adjustments of decompression and calibration are usually made in the store after the package has been delivered. Mechanical timepieces are not made to be shipped due to the fragility and complexity of a movement.
Authenticity is guaranteed!
- All watches are thoroughly examined and checked for authenticity, mechanical, and aesthetic condition and to make sure it is not stolen.
- We have been in business since 1998 and have NEVER sold a fake watch.
- All ROLEX watches offered by BeckerTime are pre-owned.