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Shipping Terms
** WE SHIP ALL ITEMS FROM OUR FACILITY FOUR (4) BUSINESS DAYS AFTER RECEIPT OF PAYMENT **
PROCESSING TIME
All items are shipped from our facility FOUR (4) BUSINESS DAYS from the date payment is received. Please be patient as this processing time is necessary because to prepare each shipment with the very best care.
As these watches sit in our auction safe prior to being sold, this processing time allows us to re-examine the watch to make sure it is still in the same condition as described. It also allows us to do a final 24 to 48 hour timing to ensure accuracy. This allows us to correct any timing issues prior to shipping.
*All packages $100 or more in value will require and adult signature for delivery!
PROCESSING DAYS (PROVIDING THERE ARE NO HOLIDAYS)
Payment Received by 5pm Central Time
Your item ship
Saturday, Sunday and Monday
Friday
Tuesday
Monday
Wednesday
Tuesday
Thursday
Wednesday
Friday
Thursday
Questions & Answers
- When will my package ship?
Providing there are no holidays, the following will detail when your package will ship, If payment is received:Saturday, Sunday, Monday — Your package will ship Friday.Tuesday — Your package will ship Monday.Wednesday — Your package will ship Tuesday.Thursday — Your package will ship Wednesday.Friday — Your package will ship Thursday. - I paid for expedited shipping (ie. UPS 2nd Day Air or UPS Next Day Air). Does this mean I will receive it in 2 days or next day?
No. There is still a 4 business day processing time. Once the 4 business day processing time passes, your package will then ship via the expedited shipping method. - Can you ship sooner than the 4 business day processing time?
Due to our sales volume we can not ship sooner, but on rare occasions we may be able to make an exception… but you MUST contact us to make arrangements before payment. Please remember that our normal processing time is designed to make sure all watches leave our facility in the condition as described. We want to make sure every order is processed correctly and without errors. The unintended consequence of rushing an order with a timepiece of this caliber is vulnerable to a higher degree of errors. - Will the package be shipped fully insured?
Yes. All packages are shipped from our facility insured for the purchase amount. - I received my watch and it is not working?
Please email us so we can correct the issue to your satisfaction. Occasionally a rough shipping trip and/or altitude & temperature variations experienced in transit can cause a watch to not run properly. Pressure of trapped air molecules inside the case can cause either expansion or compression on the parts of the movement. Of course, this even happens to brand new watches when the manufacturer ships to an authorized dealer except the adjustments of decompression and calibration are usually made in the store after the package has been delivered. Mechanical timepieces are not made to be shipped due to the fragility and complexity of a movement.
Added benefits for your timepiece:
Insurance Appraisal for Watches and Jewelry
Please allow up to 2 weeks for the appraisal to be completed.
$125.00
BeckerTime Extended Warranty for Rolex
Add or Extend a BeckerTime warranty for only $200/year.
$200.00
International Buyers
** MOST COUNTRIES CHARGE CUSTOMS DUTIES AND TAXES ON ITEMS BEING IMPORTED FROM THE USA **
Customs, Duties and Taxes
- The Buyer pays ALL import duties, taxes, and fees… These charges are your responsibility
- Packages must clear customs and this will take a few days.
- Most countries charge customs duties, taxes, and fees on items being imported from the USA. You are responsible to know your Country’s importing laws and taxes.
- Import duties, taxes, and fees are NOT included in the item price or shipping charges. Please check with your country’s customs office to determine what these additional costs will be prior to buying
- Duties, taxes, and fees are normally collected by the delivering freight (shipping) company or when you pick the item up & do NOT confuse them for additional shipping charges.
- We declare all items as a “purchase” for the purchase price amount.
- We do NOT mark merchandise below value or mark items as “gifts” or “repairs” – USA and International government regulations prohibit such behavior. We cannot risk our ability to do business by falsifying any portion of the customs documents. Please do not ask us to break the law.
Questions & Answers
- Q. Will you declare the package as a "gift"?
A. No. We declare all items as "merchandise". - Q. Will you declare the package as a "repair"?
A. No. We declare all items as "merchandise". - Q. Will you state a lower amount for customs?
A: No. We declare all items truthfully for the winning bid/purchase amount. - Q. Why does it take so long for the package to be delivered?
A: The customs process can cause a delay in receiving your package. All packages are subject to inspection by your country's customs department. Every country is different in how they process a package. - Q. How much will I pay in customs duties and taxes?
A: Every country is different. Please contact your local customs office and/or shipping carrier for the amount. - Q. Is customs duties and taxes refunded by Beckertime if I return the item for a refund?
A: No. Beckertime does not refund any of the customs, duties, taxes or brokerage fees. You can contact your local customs office or the shipping carrier to request a reimbursement of your taxes and/or fees. Please note that some countries will not provide a reimbursement of your taxes or fees for a returned item.