All items are shipped from our facility FOUR (4) BUSINESS DAYS from the date payment is received. Please be patient as this is necessary to prepare each shipment with the very best care.
This processing time allows us to re-examine the watch to make sure it is still in the same condition as described. It also allows us to do a final 24 to 48 hour timing. This allows us to correct any timing issues prior to shipping.
*All packages $100 or more in value will require and adult signature for delivery!
Processing days (providing there are no holidays)
Payment Received by 5pm Central Time Your item ship Saturday, Sunday and Monday Friday Tuesday Monday Wednesday Tuesday Thursday Wednesday Friday Thursday
Questions And Answers
When will my package ship?
Providing there are no holidays, the following will detail when your package will ship, If payment is received by 5pm CT:
- Saturday, Sunday, Monday — Your package will ship Friday.
- Tuesday — Your package will ship Monday.
- Wednesday — Your package will ship Tuesday
- Thursday — Your package will ship Wednesday.
- Friday — Your package will ship Thursday.
I paid for expedited shipping (ie. UPS 2nd Day Air or UPS Next Day Air). Does this mean I will receive it in 2 days or next day?
No. There is still a 4 business day processing time. Once the 4 business day processing time passes, your package will then ship via the expedited shipping method.
Can you ship sooner than the 4 business day processing time?
Due to our sales volume we can not ship sooner, but on rare occasions we may be able to make an exception… but you MUST contact us to make arrangements before payment. Please remember that our normal processing time is designed to make sure all watches leave our facility in the condition as described. We want to make sure every order is processed correctly and without errors. The unintended consequence of rushing an order with a timepiece of this caliber is vulnerable to a higher degree of errors.
Will the package be shipped fully insured?
Yes. All packages are shipped from our facility insured for the purchase amount.
I received my watch and it is not working?
Please email us so we can correct the issue to your satisfaction. Occasionally a rough shipping trip and/or altitude & temperature variations experienced in transit can cause a watch to not run properly. Pressure of trapped air molecules inside the case can cause either expansion or compression on the parts of the movement. Of course, this even happens to brand new watches when Rolex ships to an authorized Rolex dealer…except the adjustments of decompression and calibration are usually made in the store after the package has been delivered. Mechanical timepieces are not made to be shipped due to the fragility and complexity of a movement.