Customer Reviews and Testimonials - BeckerTime

Customer Testimonials

Online reviews can offer great insight for a buyer when deciding on what company to trust their business with. These reviews can show how well a company performs and if their performance is consistent. What type of experience should be expected? How does the company treat their customers? If there is an issue, will this company be a nightmare or do everything possible to make it right with the least headache to the customer? How does the company handle returns and repairs? It’s not just about buying authentic items… which is VERY VERY IMPORTANT. It’s also about making sure the experience from start to finish is amazing. At BeckerTime, we are committed to exceeding your expectations.

Review Sites


Better Business Bureau®
BBB Rating A+

BBB® Accredited Business A+
Member since: 05-May-2010See Reviews
Rating Score: 5/5

Top Rated Local®
Total Reviews: 114

Top Rated Local®
Member since: 12-Aug-2015See Reviews
Rating Score: 4.99/5

Google Reviews
Total Reviews: 93

Google Reviews
Member since: 04-Feb-2016See Reviews
Rating Score: 5/5

Facebook
Total Reviews: 29

Facebook
Member since: 16-Nov-2015See Reviews
Rating Score: 4.9

BirdEye
Total Reviews: 7

BirdEye
Member since: 20-Sep-2012
Rating Score: 5/5

Reseller Ratings
Total Reviews: 5

Reseller Ratings
Member since: 2012See Reviews
Rating Score: 5/5

eBay
Total Reviews: 22,561

eBay
Member since: Jan-31-1999See Reviews
Positive Feedback: 99.7%

Etsy
Total Reviews: 5

Etsy
Member since: 2015See Reviews
Rating Score: 5/5

Latest Reviews


carochapa
Positive

Good quality no damage work fine kind of light weight but beautiful.

Robert B.

Purchase a Rolex watch from Beckertime a couple of years ago, the price was reasonable; after @ 9 months the watch stopped and would not function. I called the toll free number, they told me to to ship it back, they cleaned and repaired it a no cost to me. I'm very sanctified with their service (5.0 in all categories). Bob Burch Ohio.

James D.

Matt is a true professional and gentleman. He is an expert and located the perfect Rolex for me. The condition of the watch was exactly as described and was delivered quickly and properly packaged. The value was also good and the comfort of knowing that if I have a problem with my “new” watch that will Make it right.

katiescarlettdogs
Positive

Everything was as described. Looking forward to more purchases!!

Andy Downs

I recently purchased a watch from BeckerTime on eBay. They immediately contacted me to advise next steps and when I would receive my order. I received my watch today and was blown away. Excellent condition and BeckerTime is without a doubt the friendliest and most professional company I’ve ever dealt with. I will be a returning customer. Thank you BeckerTime Team!

lilly_masi
Positive

Dankeschön. Einwandfreie Ware, empfehlenswerter Händler.

Justin Alexander

Wonderful customer service. I had an issue with my Rolex DateJust and once I got it shipped to them, they got it back running in record time all under warranty.

treksterzefram
Positive

Personal service. Always positive attitude. Appraised for higher value. Great!

sndpapr1
Positive

Stunningly beautiful watch! Very satisfied!

Jorge V.

It is a pleasure to do business with Beckertime. I purchased my first Rolex Oyster Perpetual from them some years ago, then traded up to a Rolex Explorer II and just now I used their trade up policy to send that one back and purchased a Rolex Submariner. I have never had a problem with any of my transactions and Jennifer has always been there to assist me during the process. My personal experience shows that they are professionals and honest, so I will continue to conduct business with them.

Jonathan W.

I had the perfect customer service experience dealing with Beckertime. I previously purchased a watch from Beckertime about 3 years ago that had recently stopped working. I knew I was out of my warranty and understood the watch was considered "vintage", but I decided to contact Beckertime anyways to see if there was anything they could do since a watch at that price should last longer than 2 years...

Jayne S.

I bought a rolex a couple of years ago and it was exactly as described. it was delivered ( to Australia) and only took a couple of days to arrive, it did take 3 days to clear customs but that was my fault as i couldn't get there to pay the import duty. The price was good, the watch was definitely the one in the photos , i am ready for an upgrade and will certainly be coming back when i am ready. I might even visit in person...

tiffpat86
Positive

Seller is quick to answer questions and very understanding!

Karon D.

Matt Becker and his team are the best! I was probably his biggest pain in the neck but that did not matter. He worked with me to be sure I was happy with my watch - whichever watch I finally picked out and ordered. My watch is everything I hoped for and more. It is beautiful and looks brand new. Thank you Matt.

Audrey M.

PERFECT! A Wonderful selection of certified pre owned rolex watches! I had ordered a watch and then changed my mind. They quickly cancelled my order as I requested, and I then ordered the watch I wanted! Jennifer was so Helpful and patient with me on the phone and followed up to make sure the order was correct ! Matthew Becker sent a personal email to make sure I was happy with my watch and offered any further help if I need it. AMAZING & HELPFUL! I highly recommend Beckertime!!! YAY! Five star for sure!